QA Engineer with 4+ years of experience ensuring quality, reliability, and performance of digital products.

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Currently in
BRI Insurance
Faisal Muhammad
About Me

I’m a QA Engineer based in Jakarta with over 4 years of experience in banking, insurance, and FMCG industries. I specialize in both manual and automation testing, with a strong focus on delivering stable, high-quality systems. I enjoy working in fast-paced environments, collaborating closely with developers and stakeholders, and continuously improving testing processes.

Email dev.faisalmuhammad@gmail.com
Phone +62 812 1977 469
LinkedIn linkedin/mhmdfaisall
Location Jakarta, Indonesia
Core Skills
Katalon Studio Apache JMeter Postman Manual Testing Automation Testing API Testing SQL / Database JIRA Regression Testing UAT Performance Testing Security Testing Agile / Scrum Waterfall SDLC Black Box Testing White Box Testing phpMyAdmin
Universitas Gunadarma
Bachelor of Information System · Depok · 2015 – 2019
3.26
GPA / 4.00
4
Years Study
Experience

Where I've worked.

Jun 2024
Present
BRI Insurance
QA Engineer · Jakarta
  • B2B production: Credit Insurance system quality & integrity
  • Engineered and executed comprehensive manual and automated testing for web-based applications, ensuring optimal functionality, performance, and superior user experience.
  • Testing mobile platform testing, implementing cross-device compatibility checks and ensuring seamless app performance across various OS versions.
  • Developed automated test suites for Web and API using Katalon Studio, significantly increasing testing efficiency and automation coverage.
  • Performed advanced API testing via Postman, validating complex data integrity and multi-system service integrations.
  • Streamlined bug lifecycle management using JIRA, fostering high-level collaboration with developers, BAs, and stakeholders to accelerate resolution.
  • Adapted to Agile (Scrum) and Waterfall environments, contributing to sprint planning, daily stand-ups, and successful User Acceptance Testing (UAT) sessions.
Jun 2022
Aug 2024
Pitjarus Teknologi
QA Engineer · Bekasi
  • Test plans for 15+ stakeholders; full traceability & requirement analysis
  • Managed comprehensive mobile testing cycles across various OS versions and screen resolutions, ensuring a seamless user experience for over 200+ active users
  • Comprehensive testing: black box, white box, regression, UAT
  • Contributed to 25% product quality improvement
  • Security testing with SQL Injection; load testing innovation via JMeter
  • Katalon Studio for web & API automation JMeter for load tests
Aug 2021
Jul 2022
Bank Mandiri
Quality Assurance · Jakarta
  • Create documentation for testing execution of developed products.
  • Led end-to-end testing of critical banking applications, ensuring compliance with industry regulations and standards.
  • Set estimated processing timelines and ensured all product testing was completed on schedule.
  • Collaborated with cross-functional teams including developers, business analysts, and project managers to identify, prioritize, and resolve software issues.
  • Managed and executed SIT and UAT phases.
Jan 2020
Jun 2021
Pitjarus Teknologi
Junior System Analyst · Bekasi
  • Successfully mapped and digitized manual distribution processes into systematic digital workflows to enhance operational efficiency within the FMCG sector.
  • System analysis and requirements documentation
  • Conducted impact analysis on system changes to minimize risk and prevent disruptions to business distribution operations
Portfolio
Featured projects & testing initiatives.

A selection of QA projects, automation frameworks, and quality initiatives I've driven across insurance, banking, and enterprise platforms.

Featured Project

A Part Of BRI Insurance

As a QA Automation Engineer at BRI Insurance (TSI Division), I am part of the BRISURF team, which focuses on delivering B2B solutions in collaboration with Bank BRI, particularly in Credit Insurance (Asuransi Kredit) products.

Katalon Studio Postman JMeter MySQL Jira

Mandiri

as a Quality Assurance at Bank Mandiri, contributing to the Project Cash Management System and performing manual testing during UAT to ensure system quality and business alignment.

Jira AS/400

2 Phase at Pitjarus Technology

Started as a Business Analyst before transitioning into a Quality Assurance role at Pitjarus. I bridge the gap between business requirements and technical execution by ensuring every product meets the highest quality standards. My expertise spans across requirement gathering, business analysis, and test scenario design, allowing me to deliver reliable, user-centric applications through rigorous system validation.

Katalon Studio Postman JMeter MySQL Jira

Achievements

Recognition.

🏆
Best Employee of the Month
TSI Division, BRI Insurance — February award for outstanding QA contributions.
Feb 2025
🏆
Best Employee of the Month
TSI Division, BRI Insurance — First Best Employee recognition upon joining.
Aug 2024
🤖
Automation Innovation
Pioneered Katalon Studio automation for API & web test cases at Pitjarus Teknologi.
2024
⚡
Load Testing Innovation
Introduced JMeter-based load testing workflows for enterprise FMCG platforms.
2024
🔐
Security Testing Initiative
Led SQL Injection security testing innovation improving platform resilience.
2024
📈
25% Quality Improvement
Drove measurable product quality gains through systematic issue tracking & resolution.
2022–2024

Get In Touch.

"The greater the difficulty, the more glory in surmounting it." — Epicurus

Contact me